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Privacy Policy

Last Updated: September 2024

At AIQ Technologies ("AIQ Tech", "AIQ," "we," "us," or "our"), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aiq.tech (the "Site") and use our services (collectively, the "Services"). Please read this Privacy Policy carefully. By using the Site and our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

When you interact with us, we may collect personal information that can identify you, including but not limited to:

  • Identification Information: Full name, date of birth, nationality, and identification documents (e.g., passport, national ID).

  • Contact Information: Email address, mailing address, phone number.

  • Financial Information: Bank account details, investment objectives, financial status, tax identification numbers.

  • Authentication Data: Username, password, and other security-related information used for authentication and access.

Non-Personal Information

We may also collect non-personal information about your interactions with our Site and Services, such as:

  • Usage Data: Pages viewed, links clicked, time spent on the Site, and other diagnostic data.

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Account Setup and Management: To create and manage your account, authenticate your identity, and provide you with access to our Services.

  • Service Delivery: To execute transactions, provide investment strategies, and fulfill our contractual obligations.

  • Communication: To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.

  • Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance.

  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests, including anti-money laundering (AML) and know-your-customer (KYC) requirements.

  • Security and Fraud Prevention: To protect our Services and your account from security threats, fraud, or other malicious activity.

  • Improvement of Services: To analyze usage trends and enhance the quality and functionality of our Site and Services.

3. Disclosure of Your Information

We may share your personal information in the following circumstances:

  • With Service Providers: We may employ third-party companies and individuals to facilitate our Services ("Service Providers"), provide the Services on our behalf, perform Service-related tasks, or assist us in analyzing how our Services are used. These Service Providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • For Legal Reasons: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transactions: If AIQ is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

  • With Your Consent.- We may disclose your personal information for any other purpose with your consent.

4. Security of Your Information

The security of your personal information is important to us. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your information. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information.

  • Cookies: Small data files stored on your device that help us improve your access to our Site and identify repeat visitors.

  • Web Beacons: Small electronic files that permit us to count users who have visited certain pages or opened an email.

 

Your Choices Regarding Cookies:

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our Site.

6. Your Rights and Choices

Access and Update

You have the right to access, correct, or update your personal information at any time by logging into your account or contacting us directly.

Opt-Out of Communications

You may opt out of receiving marketing communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Data Deletion

You may request the deletion of your personal information, subject to our legal obligations to retain certain data.

Do Not Track Signals

Our Site does not respond to Do Not Track signals.

7. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Links

Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We recommend reviewing this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

AIQ Technologies Inc.

106-460 Doyle Ave, Kelowna BC, V1Y 0C2  

contact@aiq.tech  

250-899-5279

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